Solutions

E-Vidhuk solutions for your industry

Ready scenarios for collecting feedback, controlling service quality, and analyzing customer experience — from the first score to concrete actions

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Control service quality across every location from one dashboard

Locations collect feedback through multiple channels — on-site QR, post-visit invitations (email/link/API), surveys and Google Reviews — in one workspace.

  • A unique collection point per location (QR, form, invite)
  • Compare branches by NPS, CSAT and feedback volume
  • Location rankings and problem-spot detection
  • Telegram / email / in-app alerts on negatives
  • Tickets with SLA — who responded and when it closed
  • Network manager roles and per-location access
  • Regional analytics and trends over time
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Rate every completed job

Ticket → technician → done → rating invite (API/link) → client feedback → alert → ticket → result

  • Send an invite after job close via API or the dashboard
  • Rate a specific technician or crew
  • Link feedback to the job and customer
  • Fast response on negatives: alert + SLA ticket
  • Technician rankings and crew comparison
  • NPS/CSAT by job type and collection channel
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Feedback exactly where the experience or issue happens

A dedicated object (checkout, room, elevator) gets its own collection channel and analytics. Client rates → describes → you get a signal and an action.

  • Elevator
  • Restroom
  • Parking
  • Checkout
  • Reception
  • Room
  • Shower
  • Office
Start collecting feedback

Pick your scenario and launch E-Vidhuk

Set up feedback collection for your process in 10 minutes — no POS integration required.

Start for freeSee how E-Vidhuk would work in your business