Restaurants & cafes
QR code on the table or receipt. A guest leaves feedback while still at the venue — you learn about cold soup or a slow waiter instantly and can fix the situation before the guest writes a negative review on Google Maps.
Place a QR code at your location — a customer scans it in 2 seconds and leaves feedback without any apps. You instantly see results in a dashboard with professional analytics: who's satisfied, who's not, where service is dropping, and what needs fixing first. This isn't just feedback collection — it's a data-driven decision system.
Ye-Vidhuk adapts to the specifics of any business that works with customers offline. Here's how different industries use our platform:
QR code on the table or receipt. A guest leaves feedback while still at the venue — you learn about cold soup or a slow waiter instantly and can fix the situation before the guest writes a negative review on Google Maps.
QR code near the checkout or on a bag. Track customer satisfaction for each store in the network, compare metrics, and determine where additional staff training is needed.
QR code at reception or in the treatment room. Personal feedback after a procedure helps retain clients: 68% leave a salon due to staff indifference, not service quality.
QR code in the waiting area. Quality assessment from real patients with full confidentiality compliance. Identify problem areas: reception, waiting times, doctor communication.
QR code on the receipt or in the pickup area. Customers rate repair quality, timelines, and communication right after receiving their car — while impressions are fresh and honest.
QR code in the room or at reception. Collect feedback during the guest's stay, not after checkout — and fix issues before they become a negative review on Booking.
Most dissatisfied customers never complain — they just leave for competitors. Here's what happens when businesses don't collect feedback systematically:
According to Ruby Newell-Legner's research, only 4% of dissatisfied customers report a problem. The other 96% leave silently — and you'll never know why. A QR code lowers the barrier: the customer doesn't need to search for an email or phone number — just point their camera.
According to Harvard Business Review, customers who receive a response within 5 minutes are 21 times more likely to buy. Without instant notifications, you learn about issues when it's already too late to fix them. Telegram integration delivers feedback to your team in seconds.
Without NPS, CSAT, and CES analytics, you make decisions intuitively: which changes improved service and which made it worse? Which branch performs worst? Where are most complaints on Monday mornings? The Ye-Vidhuk dashboard answers these questions in one minute.
Paper surveys are completed by less than 2% of customers, data gets lost, and manual analysis wastes manager time. A digital QR code works 24/7, data is structured and available in real time, and reports are generated automatically.
No technical expertise needed. Register, add a location — and in 10 minutes your first QR code is already working. Here's how it looks:
Create a point (restaurant, store, clinic) in your dashboard — the system automatically generates a unique QR code for printing
Print on a stand, stick on a receipt, or add to a menu — customers scan the code with their camera and instantly reach the feedback form
Feedback appears in the dashboard instantly. See NPS, CSAT, CES, Sentiment, location comparisons, geography, and correlations — and make decisions based on data, not assumptions
Ye-Vidhuk isn't just a feedback collector. It's an ecosystem that replaces paper surveys, manual analytics, and chaotic customer communication.
A unique QR code for each location is generated automatically. Download in PNG or SVG format for printing any size — from a 3×3 cm sticker to an A3 poster. Customers scan with their smartphone camera without installing apps and leave feedback in 30 seconds.
Three key customer experience metrics on one dashboard: NPS (loyalty), CSAT (visit satisfaction), CES (ease of interaction). Dedicated modules for Sentiment, location benchmarking, feedback geography, and metric correlations. Period and location filters, CSV or Excel export.
Every new review instantly arrives where you work: Telegram (in 3 seconds), Email (to specified addresses), and In-App (in system dashboard). Negative feedback? Manager sees it immediately and can contact the customer before they leave. Setup takes 2 minutes.
Data is stored on EU servers with AES-256 encryption. Full compliance with GDPR and Ukraine's Personal Data Protection Law. Every customer can request deletion of their data. Your business is legally protected.
The dashboard is fully responsive: view analytics from a laptop at the office, check notifications from your smartphone on the way to work, show reports from a tablet at meetings. One account — access from any device and browser.
One account for your entire network: 2 coffee shops or 200 stores — no difference. Centralized dashboard with location filtering, comparative charts to identify weak points, branch ranking by customer satisfaction. Perfect for franchises and chain businesses.
Automatically invite satisfied customers to leave a review on Google Maps. Configure rules: only positive reviews (4-5 stars) or all. Customers first leave feedback in your system, then with one click can share their experience on Google — this increases public reviews and improves your online reputation.
Analyze review tone (positive, neutral, negative) with trends over time and by location. Geography shows top cities and regional distribution. Correlations reveal hidden links — e.g. between rating and time of day. Benchmarking ranks branches by NPS, CSAT, and rating.
Create users with access to specific business locations. Perfect for networks and franchises.
Add unlimited business locations in one account. Each location has its own QR code and separate analytics.
Assign administrators, managers, and analysts for each location. Each role has its own level of access to system functions.
Grant employees access only to necessary locations. A branch manager sees only their store's data, not the entire network.
Each user sees only their location data. Full control over who has access to what in your system.
Free trial with full access to all features. No credit card required. First feedback — just 10 minutes after registration.
How and why we created Ye-Vidhuk: mission, Behavioral Analytics technology, and what sets us apart from competitors
ReadStep-by-step guide from registration to first feedback: 6 steps with detailed explanations
View25+ answers about setup, security, pricing, integrations, and technical capabilities
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