After treatment
Client is invited to rate the visit.
Collect scores after each treatment: specialist, procedure quality, and service — with admin alerts.

Clients rarely complain out loud — they switch specialists or leave a public review. E-Vidhuk captures the score while the experience is fresh.
Separate QR codes per specialist or room show where quality drops.
Client → treatment → QR → specialist score → alert → response → analytics
Client is invited to rate the visit.
Specialist, procedure, and overall service.
Low scores enter the priority queue.
Admin sees the signal in Telegram or email.
Rebook, compensate, or coach the specialist.
Specialist and service rankings by location.
From one room to a SPA network
Short mobile form, no app.
Link feedback to a specific pro.
Negatives reach admin in seconds.
Hair, nails, cosmetology separately.
NPS and complaints by branch.
Track closure of negative cases.
Specialist-level scores showed who needed coaching — and Maps negativity dropped.