Solutions

E-Vidhuk for clinics & healthcare

Service quality after visits: scores, tickets, analytics by room and branch — not clinical EHR data.

Start freeWhat is E-Vidhuk?

Service quality in healthcare

Patients rarely complain at the desk but post on Google. Collect structured service feedback right after the visit.

Separate QR for reception, rooms, and lab shows where experience drops.

Clinic scenario

Patient → visit → survey → score → issue → alert → owner → action → analytics

  1. Patient

    Visit completed.

  2. Interaction

    QR at desk/room or post-visit link.

  3. Survey

    CSAT/CES + service comment.

  4. Score

    Service metrics only.

  5. Issue

    Low waiting/comms scores.

  6. Alert

    Admin / quality lead.

  7. Owner

    Role-based access.

  8. Action

    Ticket and process fix.

  9. Analytics

    Compare rooms/branches.

For clinics

Clinics, dental, diagnostics

  • QR / post-visit invite

    On-site or link.

  • Room objects

    Per-cabinet analytics.

  • CSAT / CES

    Service effort metrics.

  • Quality tickets

    SLA on complaints.

  • Branch compare

    One workspace for networks.

  • RBAC

    Only your locations.

Clinic outcomes

  • Earlier service issue detection
  • Fewer public Google complaints
  • Admin KPIs
  • Network-wide view

Clinic FAQ

Do you store medical records?
No — service feedback only, not EHR.
Anonymous answers?
Yes.
CX metrics articles

Connect your clinic

First location in ~10 minutes.

Start freeWhat is E-Vidhuk?