Customer
Service completed.
Solutions
E-Vidhuk for service companies
Score after the job: field service, auto, delivery, cleaning — invites, tickets, crew analytics.
Feedback after service delivery
Quality shows after the technician leaves. Trigger scoring when the job closes.
Compare crews, branches, and job types.
Service scenario
Customer → job → done → invite → score → issue → alert → owner → action → analytics
Event
Work order closed.
Invite
API link/email or receipt QR.
Survey
CSAT + tech rating.
Score
Classification.
Issue
Low score by technician.
Alert
Supervisor.
Owner
Dispatch / quality roles.
Action + analytics
Rework ticket, crew ranking.
For service ops
Auto, cleaning, delivery, field service
Post-job invites
API on close.
Receipt / vehicle QR
Offline collection.
Technician scoring
Custom fields.
Alerts
Instant negatives.
Tickets
Rework under SLA.
Crew analytics
Branch/team compare.
Service outcomes
- Measurable quality per job
- Fewer blind rework visits
- Data-driven coaching
- Fits existing workflows
FAQ
- Is QR required?
- No — post-event invites often suffice.
- Score a specific tech?
- Yes via custom fields/objects.