Touchpoint
QR at reception, gym, or locker room.
Solutions
E-Vidhuk for fitness clubs
QR at the desk and on the floor: rate trainer, cleanliness, equipment, and service.
Retain members through experience quality
Members leave over locker-room queues, broken machines, and inattentive staff — not only price.
E-Vidhuk surfaces club problem zones before cancellations.
Club scenario
Visit → QR → score → issue → alert → action → analytics
Score
Trainer, cleanliness, equipment, service.
Issue
Low score or breakage comment.
Alert
Floor manager notified.
Action
Repair, cleaning, trainer coaching.
Analytics
Compare zones and network sites.
Features for fitness
One club or a chain
Zone QR
Gym, pool, reception separately.
Trainer scores
Feedback after personal training.
Alerts
Fast response to complaints.
Club network
Location benchmarks.
Tickets
Track repairs and complaints.
Member NPS
Loyalty metric in one dashboard.
Business outcomes
- Fewer service-driven cancellations
- Faster floor issue fixes
- Transparent trainer rankings
- Ops data for managers
Locker-room QR exposed cleaning gaps — NPS rose after schedule changes.
Fitness manager FAQ
- QR per zone?
- Yes — gym, pool, sauna as objects.
- Score trainers?
- Yes — invite after PT sessions.
- Member app needed?
- No — phone browser is enough.